Insights on AI communication, voice agents, WhatsApp automation, and the future of customer engagement.
For most of 2024 and 2025, the speech-to-text question was simple: "Whisper, or one of the latency-tuned commercial APIs?" In 2026 the picture is more interesting. The leading models now diverge sharply by use case — real-time vs. batch, English vs. multilingual, accent-tolerant vs. literal — and pi…
