CallMissed for travel and tourism
Multilingual booking support for travel brands
Booking confirmations, itinerary updates, and 24/7 traveller support in Indian languages, WhatsApp-first for OTAs and tour operators.
- Traveller support coverage
- 24/7
- Languages for tourists
- 22
- Booking confirmation delivery
- <30s
Trips do not keep office hours
- Travellers message at odd hours across time zones
- Itinerary changes generate repetitive support load
- International tourists need Hindi + English support on same thread
- Peak holiday seasons overwhelm small support teams
One thread, from the payment to the flight home
Seconds after payment
Booking confirmation
Instant WhatsApp confirmation with PDF itinerary after Razorpay payment.
PDF itinerary delivered in under 30 seconds
Whenever plans move
Itinerary changes
Agent reschedules flights/hotels per policy and notifies all travellers.
All travellers notified on schedule changes
48 hours before departure
Pre-trip reminders
An automated checklist of visa documents, check-in links and local emergency numbers, 48h before departure.
Higher show-up rates for tours and transfers
Midnight, mid-trip
On-trip support
Traveller messages from Goa at midnight; AI answers transfer timing and hotel checkout in Hindi.
24/7 multilingual support without night shifts
A cancelled leg, rebooked in one reply
The morning departure is cancelled. The agent offers what policy allows, rebooks the whole party, and sends the updated itinerary to every traveller on the same thread. Pick an option to watch the pass re-issue.
DEL → GOI
Flight 204
- Traveller
- 1 of 3 on this booking
- Date
- Sat 14 Mar
- Departs
- 06:10
Cancelled
Simulated example — not a real flight or booking.
Answered in the language they wrote in
Agents handle Hindi, English and code-switched Hinglish on the same thread, with regional languages on one number. Choose a language to see the same midnight question answered.
00:32, traveller in Goa
कल सुबह एयरपोर्ट ट्रांसफ़र कितने बजे है? और होटल चेक-आउट कब तक है?
आपका एयरपोर्ट ट्रांसफ़र सुबह 7:30 बजे होटल लॉबी से है। होटल चेक-आउट 11 बजे तक है।
Example conversation for illustration. Answers come from your own itinerary data and knowledge base.
What is included
Payment-triggered confirmations
Razorpay and Stripe webhooks send booking PDFs, invoices, and cancellation policy on WhatsApp instantly.
Group itinerary coordination
One booking, multiple travellers, and agents update everyone on schedule changes and gate info.
Multilingual 24/7 desk
Cover red-eye enquiries without night shifts. Hindi, English, and regional languages on one number.
Upsell without pressure
Agents suggest add-ons (insurance, airport transfer) based on itinerary context, and a human closes high-value sales.
Connects with Razorpay, Stripe, Calendly, Google Calendar, WhatsApp, Twilio. See all integrations
Good to know before you go
Can you send PDF tickets on WhatsApp?
Yes. After payment webhook, agents send PDF itineraries and payment receipts as WhatsApp document messages.
Do you support international travellers?
Yes. Agents handle Hindi, English, and code-switched Hinglish, which is common for inbound tourism to India.
How do cancellations work?
Configure policy in the knowledge base. Agents quote refund rules and escalate exceptions to your ops team with booking ID.
Instant WhatsApp itinerary + AI handles 80% of trip questions.