Trust Center

Enterprise trust, built in India

How CallMissed protects your data, where it lives, and how we work with sub-processors — transparently.

Security posture

Encryption at rest (AES-256) and in transit (TLS 1.3). Secrets in AWS Secrets Manager. Multi-tenant isolation with tenant-scoped JWT auth on every API call.

Read full Security page

Data residency

Primary infrastructure runs on AWS ap-south-1 (Mumbai), India. Customer conversation data, transcripts, and account records are stored in RDS PostgreSQL in this region.

Compliance roadmap

DPDPA 2023 ready today. SOC 2 Type II planned. ISO 27001 certification on future roadmap. Enterprise customers can request our DPA and security questionnaire.

View DPA Agreement

Sub-processors

AWS, Cloudflare, Meta (WhatsApp), Sarvam AI, Cashfree, Brevo, LiveKit, and LLM routing partners. Full list in our DPA.

Sub-processor list

Uptime & status

Real-time service status for API, dashboard, voice agents, and WhatsApp delivery.

status.callmissed.com

Vulnerability disclosure

Report security issues responsibly to security@callmissed.com. We acknowledge reports within 2 business days.

security@callmissed.com