How it works
It answers the call, in their language, and gets it done.
An AI agent picks up the calls, WhatsApp messages, texts and emails your team misses — understands what the customer wants, acts on it, and writes the whole thing to one record. Here’s a call, start to finish.
The call comes in.
A customer rings after hours, or while your line is busy. Instead of voicemail, a CallMissed agent picks up on the first ring.
Incoming call
+91 98••• ••231
It answers in their language.
The agent detects the language mid-sentence and follows — a caller can start in Hindi and finish in English, and it keeps up.
Detected mid-sentence
It switches with the caller, part-way through a sentence.
It understands, and acts.
It works out what the caller actually wants, then does it: books the callback, raises the refund, sends the WhatsApp — no human in the loop.
No human in the loop
You get the summary.
The whole exchange lands on that customer’s record, with a clean summary — so whoever picks it up next already knows.
One customer record
Hindi + English · order status · callback booked
