Every missed patient call is a missed appointment.
Patients call when the front desk is busy, at lunch, after closing and on Sundays. CallMissed answers every one in the patient’s language, books or reschedules the visit, confirms it on WhatsApp, and passes anything clinical or urgent to your staff.
Live in your browser, no signup. The demo plays a dental clinic front desk.
Appointment booked
What it does
A front desk that picks up every call.
Answers in the patient’s language
Hindi, Tamil, Marathi, Bengali, English or the mix people actually speak — all 22 scheduled languages of India, without making the caller press a number first.
Books, moves and cancels
It checks the calendar you connect, offers real open slots, and reads the name, doctor, date and time back before the booking counts. If the calendar has no free slot, it takes a preferred time and says the clinic will confirm.
Confirms on WhatsApp, reminds before the visit
The confirmation goes to the patient on WhatsApp during the call. Before the appointment, a short reminder call confirms it, moves it or frees the slot for someone else.
After hours and when the line is busy
Evenings, Sundays, lunch hour, the moment both receptionists are already on a call. The phone is picked up on the first ring instead of going unanswered.
Urgent calls go to your staff
When a caller needs a person, the agent files a callback for your team with the reason and the transcript attached. A caller describing an emergency is told to call 112 or go to the nearest emergency department.
A summary of every call
Each call leaves a transcript and a short summary on the patient’s record, so the morning shift sees who called overnight and what they needed.
A sample call
8:40pm, clinic closed, appointment booked.
Simulated example — the exact words follow your own instructions and clinic details.
Where it stops
It runs the front desk. Your doctors do the medicine.
- No medical advice
- It does not diagnose, suggest medicines, give dosages, prescribe or interpret test results. Any clinical question is answered with “the doctor will go through that with you”, and routed to your staff.
- No guessing
- Doctors, timings, fees and services come only from what you give it and the calendar you connect. Where the answer is not there, it says the clinic will confirm.
- Only what the booking needs
- Name, phone number, the doctor or the reason in a few words, and a preferred time. It does not take a medical history over the phone.
- Sensitive calls go to people
- Emergencies, distressed callers, reports and anything that needs judgement are handed to your team, not handled by the agent.
The platform is hosted on Microsoft Azure in India. More on how data is handled on the security page.
Getting started
You run the clinic. We set it up.
- 01
A 15-minute call
Tell us your doctors, consulting hours, fees, the calendar you book from, and how you want urgent calls handled.
- 02
We set it up for you
We build the agent around your clinic, connect your calendar and WhatsApp, and put it on your number. You call it yourself and change anything before a patient hears it.
- 03
Start with the calls you miss
Most clinics begin with after-hours and busy-line calls only, read the summaries for a few weeks, and widen it from there.
What a call costs
₹12
for a 3-minute booking call on the Standard voice plan
Voice calls are billed per minute: ₹4, ₹5, ₹6 a minute depending on the voice plan, with a 30-second minimum per call. That covers the whole AI side of the call; phone line charges are billed separately. No per-seat charge. See full pricing
Questions clinic owners ask.
Does the AI give medical advice?
No. It books, reschedules, confirms and answers logistics such as timings, location and fees from the details you provide. It does not diagnose, prescribe, give dosages or interpret reports; those questions go to your staff.
What happens if a patient calls with an emergency?
The agent stops the booking and tells the caller to call 112 or go to the nearest emergency department, and the call is flagged for your team.
Can it put a caller straight through to the receptionist?
It files a callback for your team with the reason and the transcript, so whoever calls back already knows the context. It does not transfer the live call.
Do we need a new phone number?
Usually not. The agent sits on the line you already publish, so nothing has to be ported and nothing on your board or prescription pad changes. We set up the routing with you.
Which languages does it speak?
All 22 scheduled languages of India, including the Hindi-English mix most patients use, and it replies in the language the caller speaks.
Where is patient data hosted?
The CallMissed platform is hosted on Microsoft Azure in India. Call recordings, transcripts and bookings stay in your clinic’s account.
Hear it take a booking before you decide.
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