Tools & automations
A conversation with a next step.
Connect agents to your business tools, calendars, custom APIs and MCP servers.
Explore the workflow
Words into work.
A useful agent needs access to the work, not just an answer box. Choose the tools an agent can use, connect supported apps, and send events to your own systems.
Interactive example No live actions
Workflow example
Find the next available appointment.
Step 1 of 3 / Request
Inside Tools & automations
Open a capability to read how it works.
Custom API tools
Define REST tools for your own business workflows and attach them to the appropriate agent. Use explicit input contracts and scoped access.
Connected apps and MCP
Connect supported integrations or remote MCP servers, inspect available tools, check connections and remove access when it is no longer needed.
Calendar, knowledge and memory
Make connected calendar actions and relevant knowledge tools available to supported agents. Tool availability depends on the agent channel and configuration.
Events beyond the conversation
Subscribe your application to supported webhook events, inspect delivery history and replay eligible deliveries. Use the console assistant for supported workspace actions.
Make your
first connection.
Read the documentation- 1
Start with one business action and the agent that should perform it.
- 2
Connect the supported app, define a custom tool or configure an MCP server.
- 3
Test the action with controlled inputs and review activity before expanding access.
Keep connecting.
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Knowledge & retrieval
Ingest documents and URLs, then retrieve relevant content for an agent or application.
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AI agent builder
Give your agent instructions, knowledge and tools, then configure it for its channel.
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Agent testing & quality
Evaluate scripted cases, score conversations and compare agent variants.
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