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Integrations

Connect CallMissed to the systems you actually use

Start with implemented Shopify, Meta WhatsApp, Meta Facebook & Instagram, Twilio voice, webhooks, and REST API paths. Use a custom connection when a native connector is not available.

  • Shopify connector with OAuth and validated Admin API access
  • Meta WhatsApp Tech Provider onboarding and business messaging
  • Meta Facebook Page and Instagram messaging and post publishing
  • Signed Twilio inbound-voice webhooks
  • Scoped REST APIs and outbound event webhooks
Read webhook docsRequest an integration

Available paths

Implemented connections, clearly labeled

Native connectors, channel onboarding, telephony, event delivery, and custom API paths are different integration types.

Native connector

Shopify

Connect a Shopify store through OAuth or validated Admin API credentials. CallMissed can register verified store webhooks when the required app secret is configured.

Ask about Shopify setup
Verified platform flow

Meta WhatsApp

Use the Meta Tech Provider onboarding flow to connect customer-owned WhatsApp Business assets, manage numbers and templates, and deploy messaging experiences.

Explore WhatsApp
Verified platform flow

Meta Facebook & Instagram

Connect a Facebook Page and Instagram business account through the same Meta platform flow as WhatsApp. Read and reply to DMs and comments, and publish AI-drafted posts, from one workspace.

Ask about Meta setup
Inbound voice

Twilio Voice

Connect a voice-capable Twilio number, verify tenant credentials, and route signed inbound call webhooks into the CallMissed voice pipeline.

Read Twilio setup
Event delivery

Outbound webhooks

Subscribe a tenant endpoint to supported CallMissed events. Native JSON deliveries include a signing secret and retry history.

Read webhook guide
Developer surface

REST APIs

Use scoped CallMissed API keys to connect application logic to inference, conversations, contacts, knowledge, bots, integrations, and other documented resources.

Explore Developer API
Manual connector

Custom authenticated tools

Store a bearer token, API key, or approved header set in the tenant integration vault and use it from configured HTTP tools.

Open developer hub

Integration foundations

What the implemented connection layer provides

The details below come from the current connector, webhook, WhatsApp, and Twilio implementations.

Tenant-scoped credentials

Connections belong to one tenant. Provider credentials are validated before storage and are not returned by the public API.

Signed inbound and outbound events

Meta, Shopify, and Twilio inbound handlers verify provider signatures. Configured outbound webhooks include CallMissed signing data.

Scoped automation access

Use service and resource permissions to keep integration keys limited to the APIs each workflow needs.

Shopify commerce context

The implemented Shopify connector validates store access and supports commerce data in configured agent and automation workflows.

Observable delivery history

Webhook delivery records track attempts and outcomes so failed deliveries can be inspected and replayed by an authorized operator.

A path for unlisted systems

Use REST APIs, outbound webhooks, or a manual authenticated connector when a dedicated native connector is not available.

Example workflow

Connect Shopify to a customer conversation

  1. 1

    Connect the store

    Authorize Shopify or validate store-domain and Admin API credentials.

  2. 2

    Receive store events

    Register supported Shopify webhooks when verification credentials are configured.

  3. 3

    Use commerce context

    Allow configured tools to query the store during an agent or automation workflow.

  4. 4

    Keep channels separate

    Use WhatsApp, voice, or another customer channel to deliver the resulting experience.

FAQ

Integration questions, answered

Which native integrations are available today?

The current connector registry includes Shopify and a manual authenticated connector. CallMissed also has implemented Meta WhatsApp onboarding, Meta Facebook Page and Instagram messaging and post publishing, Twilio inbound voice, outbound webhooks, and scoped REST APIs through dedicated product surfaces.

Can I connect a system that is not listed?

Yes. Use outbound webhooks to receive supported CallMissed events, the REST APIs to read or change documented resources, or a manual connector for credentials used by an approved HTTP tool. Contact sales if the workflow needs a dedicated connector.

How does the Shopify connection work?

CallMissed supports Shopify OAuth and validated Admin API credentials. The connector verifies the store, stores the credential for the tenant, and can register supported webhooks when the app secret needed for verification is available.

Does CallMissed connect directly to WhatsApp?

CallMissed uses Meta's Tech Provider onboarding flow for WhatsApp Business assets. The WhatsApp product page and documentation describe onboarding, numbers, templates, messaging, bots, and calling-related workflows.

Does CallMissed support Facebook and Instagram?

Yes. Connect a Facebook Page and an Instagram business account through the same Meta platform flow used for WhatsApp, and read, reply to, and publish across all three from one workspace.

Does Twilio support outbound calling here?

The documented Twilio integration is for inbound voice calls. A public API for initiating outbound Twilio calls is not currently documented as available.

How are webhook deliveries protected?

Provider webhooks use their documented signature checks. CallMissed outbound JSON webhooks include an HMAC signature, validate destination URLs, and record delivery attempts for inspection and replay.

Connect a verified workflow

Start with an implemented path, or describe the system and actions your custom integration needs.

Read webhook docsRequest an integration