Integrations

Connect CallMissed to the systems you actually use

Start with implemented Shopify, Meta WhatsApp, Twilio voice, webhooks, and REST API paths. Use a custom connection when a native connector is not available.

  • Shopify connector with OAuth and validated Admin API access
  • Meta WhatsApp Tech Provider onboarding and business messaging
  • Signed Twilio inbound-voice webhooks
  • Scoped REST APIs and outbound event webhooks

Connection paths

NativeShopify
ChannelMeta WhatsApp
TelephonyTwilio inbound voice
EventsSigned webhooks
CustomREST API + credentials
Integration foundations

What the implemented connection layer provides

The details below come from the current connector, webhook, WhatsApp, and Twilio implementations.

Tenant-scoped credentials

Connections belong to one tenant. Provider credentials are validated before storage and are not returned by the public API.

Signed inbound and outbound events

Meta, Shopify, and Twilio inbound handlers verify provider signatures. Configured outbound webhooks include CallMissed signing data.

Scoped automation access

Use service and resource permissions to keep integration keys limited to the APIs each workflow needs.

Shopify commerce context

The implemented Shopify connector validates store access and supports commerce data in configured agent and automation workflows.

Observable delivery history

Webhook delivery records track attempts and outcomes so failed deliveries can be inspected and replayed by an authorized operator.

A path for unlisted systems

Use REST APIs, outbound webhooks, or a manual authenticated connector when a dedicated native connector is not available.

Example workflow

Connect Shopify to a customer conversation

1

Connect the store

Authorize Shopify or validate store-domain and Admin API credentials.

2

Receive store events

Register supported Shopify webhooks when verification credentials are configured.

3

Use commerce context

Allow configured tools to query the store during an agent or automation workflow.

4

Keep channels separate

Use WhatsApp, voice, or another customer channel to deliver the resulting experience.

FAQ

Integration questions, answered

The current connector registry includes Shopify and a manual authenticated connector. CallMissed also has implemented Meta WhatsApp onboarding, Twilio inbound voice, outbound webhooks, and scoped REST APIs through dedicated product surfaces.

Connect a verified workflow

Start with an implemented path, or describe the system and actions your custom integration needs.