Industries
AI call answering, trade by trade
Ten counters, one agent. This page is organised by the job you need doing rather than by sector, because most businesses want two or three of these and not a whole playbook.
Eight jobs, and who asks for them
Each job below links to the trades whose own page already describes it. Pick the one that matches the call you keep missing, and read how it plays out in a business like yours.
- Answer when nobody is there
Nights, weekends, the hour after closing, and the moment every human line is already busy. The agent picks up on the first ring instead of sending the caller to voicemail or a queue.
- Give a status without anyone looking it up
Where is my order, where is my shipment, has my return been filed. The answer comes from the notes and documents you upload, so it changes when your documents change and not when someone remembers to update a script.
- Book, confirm and remind
Appointments, site visits, counselling calls, callbacks and reservations — taken inside the conversation rather than promised and then chased, with the reminder sent afterwards.
- Capture the enquiry properly
What the caller actually wants, in their words, written into a structured record: the document they need to send, the budget and locality they described, the reason for the return.
- Hand over to a person, in context
When a conversation needs judgement, it goes to a human with the transcript and the intent attached — and to the right desk, not the front desk. Nobody is asked to start again.
- Send it in writing, on WhatsApp
Payment links, tracking links, brochures and confirmations go out mid-conversation, so the customer holds the thing they were told about instead of remembering it.
- Speak the language they called in
All 22 scheduled languages of India, including the Hindi-English mix people actually use on the phone — without the caller having to pick an option first.
- Call out, not only in
The same agent runs outbound calls — survey rounds asked the same way every time, and follow-ups — writing every answer straight onto the record.
Or start from your trade
Ten pages, each with the calls that trade actually gets, a sample call end to end, and the questions owners ask first.
- CA & tax firmsTake document requests, status and callbacks through filing season, after hours.
- Call centresHandle the overflow and hand the rest to a human with the full transcript.
- Transport & logisticsAnswer “where’s my shipment?” day and night, and log it on one record.
- Clinics & healthcareBook appointments and reminders after hours; route anything clinical to your desk.
- Research & surveysRun outbound survey calls in 22 languages, straight onto the record.
- Retail & D2CField order-status and returns at 9pm; send the payment or tracking link.
- Real estatePick up site-visit enquiries the moment they ring and book the slot.
- Coaching & educationAnswer admissions and fee questions, grounded in your documents — not guesses.
- Financial servicesRoute account and loan enquiries to the right desk, every call on record.
- Hospitality & travelConfirm bookings on the first ring and send the confirmation on WhatsApp.
What it will not do
- It does not give professional advice
- For clinics and financial services the agent books, reminds, routes and answers from your documents. It does not diagnose, advise or decide — anything of that kind goes to your desk.
- It answers from what you upload
- The knowledge base is your own documents and notes. Where the answer is not in them, the agent says so and routes the call rather than inventing one.
- It keeps your telephony
- Bring your own numbers. The agent sits on the line you already publish, so nothing has to be ported and nothing on a business card stops working.
Not on the list?
The agent works for any business whose phone rings. Start free and connect a number, or tell us the call you keep missing and we will map an agent to it.