Facebook & Messenger
The post is only the beginning.
Bring Page messages, comments, publishing and an optional DM agent into one workspace.
Explore the workflow
Every question. A conversation.
A customer can discover you in a post and ask a question in Messenger. Manage both sides of that conversation without separating publishing from support.
Interactive example No live actions
A customer gets in touch
Inside Facebook & Messenger
Open a capability to read how it works.
Connect the right Page
Connect a Facebook Page you manage, choose a default when you have several, and keep each account associated with its own conversations.
Work through the inbox
Read Messenger threads and reply from the console. Attach a configured agent to a Page for automated DM replies, or leave the agent off.
Publish and follow through
Publish supported Page content, read comments and replies, and manage comment responses from the same product area.
Create with context
Use Social Studio for a caption and image draft, then review the content before publishing. Review channel analytics alongside the inbox.
Make your
first connection.
Read the documentation- 1
Connect a Facebook Page using an account with the required permissions.
- 2
Review the Page connection and choose whether to attach a DM agent.
- 3
Publish supported content, respond to messages and review comments.
