Insights on AI communication, voice agents, WhatsApp automation, and the future of customer engagement.
Multimodal AI — systems that process and generate text, images, audio, and video natively — moved from research curiosity to production necessity in 2025 and 2026. The release of GPT-4o by OpenAI and the expansion of Google's Gemini 2.0 created foundational models capable of real-time cross-modal re…