Voicemail
Picks up
After the rings run out
Knows
Nothing. It records
After the call
You listen back and return calls, if the caller left a message at all
Costs
Free, apart from the customers who hung up
An AI phone answering service for the calls you cannot pick up
With a patient, on another line, closed for the day. The phone still gets answered on the first ring by an agent that knows your timings and prices, books the slot, and leaves you a written note.
Incoming call, 9:47 pmSimulated example
An after-hours booking while the clinic is shut.
Agent: Good evening, Dr. Rao’s clinic. We are closed right now, but I can help. What do you need?
Caller: Haan, I wanted an appointment for my mother. Knee pain. Is tomorrow possible?
Agent: Tomorrow the doctor has 11:30 in the morning or 5:15 in the evening. Which suits her?
Caller: Five fifteen.
Agent: Booked for 5:15 pm tomorrow. May I have her name, and should I send the address on WhatsApp to this number?
By the time they hang up
- Appointment created in the clinic’s Google Calendar
- Address and timing sent to the caller on WhatsApp
- Caller saved as a contact, with a summary of the call
- Full transcript and recording waiting in the morning
What the month costs
There is no package of minutes to guess at. The agent costs from ₹4 for each minute it is actually on a call, deducted from credits you buy in advance. Every new account starts with 1,000 free credits, and top-ups begin at ₹99.
Three typical months — pick one, or set your own
The AI part of that month
₹1,600
400 talk-minutes × ₹4
Simulated example — a rented phone number is billed monthly in credits on top, priced before you confirm.
Figures are for the AI agent at the entry rate. A rented phone number is billed monthly in credits and priced before you confirm; the free signup credits do not cover number rental. Full pricing
Four things that can answer your phone
A live answering service
Picks up
When an operator is free
Knows
A script sheet; messages are taken by hand
After the call
A message is passed on to you to act on
Costs
A monthly package of minutes, with overage
A full-time receptionist
Picks up
During working hours, one call at a time
Knows
Everything, which is why you cannot lose them
After the call
Handled on the spot while at the desk
Costs
A salary, all year
CallMissed AI answering
Picks up
On the first ring, day or night, several callers at once
Knows
Whatever you upload: price list, timings, policies, directions
After the call
Books the slot, sends the WhatsApp, saves the contact, writes the summary
Costs
From ₹4 per minute it actually talks, from prepaid credits
Set it up in an afternoon
Everything happens in the console. You do not need a developer, and you can call your own agent from the browser before any customer does.
Describe your business
Write a few lines about what you do and how you like callers greeted, or let the prompt helper draft it. Pick a voice and a language.
Give it your answers
Paste text, add your website address or upload PDFs: fees, timings, services, directions. The agent answers from these instead of guessing.
Connect a number
Rent an Indian number from the console after a one-time KYC check and forward your existing line to it, or connect the carrier account you already have.
Decide what happens when you are closed
Set opening hours. Inside them the agent can cover busy moments; outside them it can book, take a message or record a voicemail.
Pick when it should pick up
Every call
Forward your published number unconditionally. Your own phones go quiet and you work from the written summaries — the arrangement most answering services sell you anyway.
Only when you cannot get to it
Forward on busy or no-answer. Callers who reach you notice nothing; the ones who would have rung out are answered and noted instead.
Only outside opening hours
A business-hours check sends evening and weekend calls to the agent with a different greeting — where it can book, take a message or record a voicemail, your choice.
Where a missed call is a missed customer
- Clinics and diagnostics
Appointments, timings and directions while the front desk is with a patient.
- Property sales
Weekend enquiries captured with budget, location and a site-visit slot.
- Law, accounting and consulting
New-client calls taken without interrupting billable work.
- Restaurants and stays
Table and room questions answered during service.
Before you forward your line
What is an AI phone answering service?
It is a phone line answered by an AI voice agent instead of voicemail or a hired operator. The agent greets the caller, understands what they say in ordinary speech, answers from the information you have given it, and can book an appointment or take a message. Afterwards you get a written summary and the full transcript.
How much does it cost for a small business?
You pay for the minutes the agent spends talking, from ₹4 per minute for the AI, taken from prepaid credits. Sixty two-minute calls in a month is 120 minutes, or about ₹480. A rented phone number is charged monthly in credits on top, and the price is shown before you buy it. There is no monthly package to outgrow and credits do not expire.
Can I keep my existing business number?
Yes. The simplest route is to rent a number from us and set call forwarding from your existing landline or mobile to it, either always or only when you are busy or do not answer. If your number already sits with Twilio, Plivo or a SIP provider, you can connect that account and import the number directly.
What happens when a caller needs a real person?
The agent tells the caller someone will ring back, then files a handoff with a short brief of what was said. You see it in the handoff inbox and can call back in one click. The agent does not bridge the live call to your phone, so urgent lines such as medical emergencies should keep a direct number as well.
Will it understand callers who mix Hindi and English?
Yes. Speech recognition covers 23 languages, detects the language automatically, and handles code-mixed speech such as Hindi with English. You choose the voice the agent replies in; Indian-language voices are available in 11 languages.
Can it send a text message after the call?
It can send a WhatsApp message or an email during or after the call, provided you have connected WhatsApp or email in your account. It does not send SMS.
Tonight’s calls could be answered
Running a bigger operation? How an inbound voice AI agent handles a support line, choosing which calls to automate, the Voice and IVR product and WhatsApp calling.
