22 لغة هندية + التبديل بين اللغات
Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, and more — callers can mix English and Hindi in the same conversation.
Automated call center AI
Automated call center AI — humans + agents, one platform
Automate tier-1 voice workload without ripping out your human team. AI handles repetitive calls; agents get warm transfers with transcripts; supervisors review 100% of conversations with AI summaries — hosted in India.
- Blended AI + human queues
- Supervisor dashboard + live monitoring
- QA scoring on every call, not samples
- Workforce analytics and intent trends
500msTypical speech-to-response latency
22اللغات الهندية المدعومة
80%Calls resolved without a human
99.9%Target platform uptime
جرّبه مباشرةً
جرّب وكيل صوتي مباشرةً
عرض تجريبي فوري على بنيتنا الإنتاجية. لا حاجة للتسجيل — مكالمتان مجانيتان يوميًا.
120sPer session
<500msLatency
22+Languages
LiveKitTransport
حاول أن تقول
What does CallMissed do?How fast is the voice agent?Can you speak Hindi?
اللغة
مكالمتان مجانيتان · 120 ثانية لكل منهما
Stack
STTsaaras:v3
LLMgpt-oss-120b
TTSbulbul:v3 · priya
Ready
لم يتم التسجيل · لا يتطلب حسابًا
نظرة عامة
Automating the call center without losing control
Fully automated call center AI does not mean zero humans — it means humans focus on exceptions while AI absorbs predictable volume. CallMissed gives operations leaders a single pane: live calls, AI containment rate, average handle time, escalation reasons, and agent utilisation.
Deploy across inbound support, outbound campaigns, and blended flows. Indian language coverage lets you serve Bharat without maintaining separate regional BPO vendors. Data stays on Microsoft Azure in India (Central India) for residency-sensitive industries.
Compared to traditional BPO, automated call center AI reduces cost per contact, scales instantly for campaigns, and improves consistency — every caller gets the same policy-accurate answer grounded in your knowledge base.
Related: Voice & IVR product · AI call center · Pricing
كيف يعمل
How to get started
Most teams publish their first agent in under a day.
01
Map intents
Identify top 20 call reasons from existing logs — automate those first.
02
Deploy AI lanes
Route matching intents to voice agents with tool access to your systems.
03
Keep human lanes
Complex, VIP, or emotional cases escalate with full context.
04
Optimise weekly
Tune prompts from analytics; expand automation as containment grows.
الميزات
Capabilities included
Production voice infrastructure — not a demo toy.
Natural barge-in
Callers can interrupt, correct themselves, or change topic mid-sentence. The agent stops speaking and listens immediately.
Sub-second voice loop
Streaming speech recognition, reasoning, and speech synthesis overlap so replies feel like a live conversation — not a robotic IVR.
Live tool calling
Look up orders, book appointments, update CRM fields, or trigger workflows while the caller is still on the line.
Enterprise controls
Encrypted recordings, configurable retention, tenant isolation, and hosting on Microsoft Azure in India (Central India).
Human handoff with context
Escalation rules transfer to your team with transcript, customer profile, and suggested next steps — no repetition for the caller.
حالات الاستخدام
Real-world examples
How Indian businesses use voice AI on phone lines.
Fintech
KYC and card support automation
Tier-1 card block, limit enquiry, and KYC status calls automated; fraud flags route instantly to specialists.
النتيجة
40% reduction in outsourced BPO spend year one.
الأسئلة الشائعة
الأسئلة الشائعة
Many customers start by automating 40–60% of volume and reducing BPO headcount gradually. Full replacement is possible for digital-native support models with strong knowledge bases.
Modernise your call center
Get a containment assessment from sample call recordings.