22 Indian languages + code-switching
Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, and more — callers can mix English and Hindi in the same conversation.
Inbound voice AI agent
Inbound voice AI agents for every call you receive
Turn your support line into a conversational front door: authenticate callers, resolve tier-1 issues from live data, deflect repetitive questions, and escalate with transcript + CRM context when humans are needed.
- Intent detection — no DTMF menus
- Authenticate via OTP, account ID, or caller ID
- Tier-1 resolution with live tool calls
- Queue-aware escalation to your team
500msTypical speech-to-response latency
22Indian languages supported
80%Calls resolved without a human
99.9%Target platform uptime
Try it live
Try our voice agent live
Real-time demo on our production stack. No signup — two free calls per day.
120sPer session
<500msLatency
22+Languages
LiveKitTransport
Try saying
What does CallMissed do?How fast is the voice agent?Can you speak Hindi?
Language
2 free calls · 120s each
Stack
STTsaaras:v3
LLMgpt-oss-120b
TTSbulbul:v3 · priya
Ready
Not recorded · No account required
Overview
How inbound voice AI agents work
When a customer dials your inbound number, the voice AI agent answers immediately — no hold music while they hunt for the right menu option. The caller states their issue in natural language; the agent identifies intent, verifies identity if needed, and executes actions against your order, billing, or ticketing systems.
CallMissed inbound agents excel at high-volume, repetitive intents: order status, refund eligibility, appointment changes, KYC status, subscription changes, and store locator queries. Each resolved call frees human agents for exceptions and high-value conversations.
Analytics show intent distribution, containment rate, average handle time, and escalation reasons — so you improve prompts and knowledge continuously instead of rebuilding IVR trees.
Related: Voice & IVR product · AI call center · Pricing
How it works
How to get started
Most teams publish their first agent in under a day.
01
Route inbound traffic
Point your published support or sales numbers to the AI agent — full-time or overflow-only.
02
Verify callers
OTP, account number, or last-four matching before sensitive actions.
03
Resolve with tools
Real-time lookups and updates via CRM, OMS, and ticketing integrations.
04
Escalate smartly
Transfer when sentiment, VIP rules, or explicit requests trigger human takeover.
Features
Capabilities included
Production voice infrastructure — not a demo toy.
Natural barge-in
Callers can interrupt, correct themselves, or change topic mid-sentence. The agent stops speaking and listens immediately.
Sub-second voice loop
Streaming speech recognition, reasoning, and speech synthesis overlap so replies feel like a live conversation — not a robotic IVR.
Live tool calling
Look up orders, book appointments, update CRM fields, or trigger workflows while the caller is still on the line.
Enterprise controls
Encrypted recordings, configurable retention, tenant isolation, and hosting on Microsoft Azure in India (Central India).
Human handoff with context
Escalation rules transfer to your team with transcript, customer profile, and suggested next steps — no repetition for the caller.
Use Cases
Real-world examples
How Indian businesses use voice AI on phone lines.
E-commerce
WISMO and returns on autopilot
Where is my order? and return eligibility calls are resolved with live tracking and policy quotes — refunds initiated when rules allow.
Result
65% inbound containment on tier-1 intents.
FAQ
Frequently asked questions
Yes. Configure OTP via SMS, knowledge-based checks, or account PIN flows before displaying order or account details. Sensitive fields can be redacted in transcripts.
Upgrade your inbound line
See containment metrics from pilots in your industry.