22 Indian languages + code-switching
Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, and more — callers can mix English and Hindi in the same conversation.
IVR replacement with voice AI
Replace IVR with voice AI — no more "press 1"
Migrating off legacy IVR does not require new phone numbers or ripping out telephony. CallMissed sits in front of your existing flow and lets callers speak naturally while the AI handles routing, data lookup, and resolution.
- Drop-in replacement for DTMF menus
- Keep existing numbers and carriers
- Parallel run: IVR fallback during migration
- Measure deflection before full cutover
500msTypical speech-to-response latency
22Indian languages supported
80%Calls resolved without a human
99.9%Target platform uptime
Try it live
Try our voice agent live
Real-time demo on our production stack. No signup — two free calls per day.
120sPer session
<500msLatency
22+Languages
LiveKitTransport
Try saying
What does CallMissed do?How fast is the voice agent?Can you speak Hindi?
Language
2 free calls · 120s each
Stack
STTsaaras:v3
LLMgpt-oss-120b
TTSbulbul:v3 · priya
Ready
Not recorded · No account required
Overview
Why replace IVR with voice AI?
Customers hate IVR. Long menus, wrong selections, and repeated "invalid input" drive hang-ups and brand damage. Voice AI replacement lets callers describe problems in their own words — the system understands intent and skips straight to resolution or the right human team.
Migration is incremental: run AI on a subset of intents while legacy IVR handles edge cases, compare containment metrics, then retire menu branches one by one. CallMissed maps common DTMF paths to intents automatically from your existing flow documentation.
For regulated industries, you retain call recording, disclosure scripts, and audit logs — with better transcripts than DTMF logs ever provided.
Related: Voice & IVR product · AI call center · Pricing
How it works
How to get started
Most teams publish their first agent in under a day.
01
Export IVR map
Share your current menu tree — we map branches to conversational intents.
02
Pilot one queue
Start with highest-volume menu (e.g. order status) to prove containment.
03
Parallel fallback
Offer "speak to agent" or legacy menu escape hatch during pilot.
04
Retire menus
Remove DTMF layers as AI containment exceeds your threshold.
Features
Capabilities included
Production voice infrastructure — not a demo toy.
Natural barge-in
Callers can interrupt, correct themselves, or change topic mid-sentence. The agent stops speaking and listens immediately.
Sub-second voice loop
Streaming speech recognition, reasoning, and speech synthesis overlap so replies feel like a live conversation — not a robotic IVR.
Live tool calling
Look up orders, book appointments, update CRM fields, or trigger workflows while the caller is still on the line.
Enterprise controls
Encrypted recordings, configurable retention, tenant isolation, and hosting on Microsoft Azure in India (Central India).
Human handoff with context
Escalation rules transfer to your team with transcript, customer profile, and suggested next steps — no repetition for the caller.
Use Cases
Real-world examples
How Indian businesses use voice AI on phone lines.
Utilities
Bill enquiry without 9-step menu
Callers say account number verbally; AI reads balance and due date, offers payment link SMS.
Result
CSAT up 22 points vs old IVR survey.
FAQ
Frequently asked questions
Pilot queues can go live in days. Full menu retirement depends on intent count — typically phased over 4–12 weeks.
Plan your IVR exit
Send your menu diagram — we will estimate automation coverage.