Compliance-ready rollout
Sign DPA, complete security review, deploy in AWS Mumbai with audit logs.
Security sign-off in weeks, not quarters
Enterprise AI communication with compliance built in
DPA, custom SLAs, dedicated support, and security reviews for large Indian enterprises rolling out WhatsApp and voice at scale.
99.99%
SLA on Enterprise
AWS
Mumbai (ap-south-1) residency
DPDPA
Ready today
Challenge
Pain points we solve
- —Procurement requires DPA, sub-processor list, and security questionnaire
- —Need guaranteed uptime and escalation paths
- —Multi-brand, multi-region deployment with tenant isolation
- —Legacy IVR and CRM silos block omnichannel rollout
Capabilities
Platform features for this industry
Signed DPA & sub-processor transparency
Standard DPA with listed sub-processors (AWS, Meta, Sarvam, Cloudflare). Security questionnaire support for InfoSec reviews.
99.99% SLA option
Enterprise plans include custom SLAs, dedicated infrastructure, and status.callmissed.com incident comms.
SSO / SAML + RBAC
Role-based access per team, audit logs on API and integration calls, tenant-scoped data isolation.
Private VPC deployment
Single-tenant CallMissed in your AWS account with your encryption keys — available on scoped Enterprise SOW.
Use cases
Real scenarios with measurable outcomes
Dedicated support
Named CSM, custom rate limits, and priority incident response.
Named CSM + priority incident response
Multi-brand deployment
Separate tenants per brand with shared SSO and centralized analytics for the group CIO.
Tenant isolation per brand, unified analytics
Salesforce case sync
Every WhatsApp and voice conversation creates or updates Salesforce cases with full transcript.
Every conversation logged with full transcript
In action
How teams deploy CallMissed
Impact
Before & after CallMissed
Before
6-month RFP cycle; fragmented WhatsApp pilots per brand
After
Signed DPA in week 2; phased rollout with shared platform team
Workflow
Sample end-to-end flow
Enterprise onboarding → security sign-off → phased channel rollout → quarterly business reviews.
Stack
Integrations
SalesforceServiceNowSAPMicrosoft TeamsTwilioExotel
Product
Recommended CallMissed products
FAQ
Enterprise questions, answered
Primary infrastructure runs on AWS ap-south-1 (Mumbai). Conversation data, transcripts, and account records live in RDS PostgreSQL in-region.
Ready to deploy?
Book a demo for your enterprise use case, or start free and connect WhatsApp in minutes.