Travel & Tourism

Multilingual booking support for travel brands

Booking confirmations, itinerary updates, and 24/7 traveller support in Indian languages — WhatsApp-first for OTAs and tour operators.

Traveller with luggage at airport

24/7

Traveller support coverage

22

Languages for tourists

<30s

Booking confirmation delivery

Challenge

Pain points we solve

  • Travellers message at odd hours across time zones
  • Itinerary changes generate repetitive support load
  • International tourists need Hindi + English support on same thread
  • Peak holiday seasons overwhelm small support teams
Capabilities

Platform features for this industry

Payment-triggered confirmations

Razorpay and Stripe webhooks send booking PDFs, invoices, and cancellation policy on WhatsApp instantly.

Group itinerary coordination

One booking, multiple travellers — agents update everyone on schedule changes and gate info.

Multilingual 24/7 desk

Cover red-eye enquiries without night shifts. Hindi, English, and regional languages on one number.

Upsell without pressure

Agents suggest add-ons (insurance, airport transfer) based on itinerary context — human closes high-value sales.

Use cases

Real scenarios with measurable outcomes

Traveller at airport

Booking confirmation

Instant WhatsApp confirmation with PDF itinerary after Razorpay payment.

PDF itinerary delivered in under 30 seconds

Airplane wing at sunset

Itinerary changes

Agent reschedules flights/hotels per policy and notifies all travellers.

All travellers notified on schedule changes

Scenic travel destination

Pre-trip reminders

Automated checklist — visa docs, check-in links, local emergency numbers — 48h before departure.

Higher show-up rates for tours and transfers

Tourist using phone while travelling

On-trip support

Traveller messages from Goa at midnight; AI answers transfer timing and hotel checkout in Hindi.

24/7 multilingual support without night shifts

In action

How teams deploy CallMissed

Travel planning
Razorpay-triggered confirmations
Mountain travel
Hindi + English on same thread
Flight booking
Group itinerary coordination
Impact

Before & after CallMissed

Before

Email confirmations ignored; midnight WhatsApp DMs unanswered

After

Instant WhatsApp itinerary + AI handles 80% of trip questions

Workflow

Sample end-to-end flow

Booking webhook → confirmation message → pre-trip reminder sequence → on-trip support agent.

Stack

Integrations

RazorpayStripeCalendlyGoogle CalendarWhatsAppTwilio
Product

Recommended CallMissed products

FAQ

Travel & Tourism questions, answered

Yes. After payment webhook, agents send PDF itineraries and payment receipts as WhatsApp document messages.

Ready to deploy?

Book a demo for your travel & tourism use case, or start free and connect WhatsApp in minutes.