Appointment booking
Patient books via WhatsApp in Tamil; agent checks real calendar availability and sends confirmation.
3× more bookings captured after OPD hours
AI support for healthcare appointments in India
Appointment booking, reminders, follow-ups, and patient FAQs — voice and WhatsApp agents built for Indian clinics and hospital chains.
40%
Typical no-show reduction with reminders
24/7
After-hours booking coverage
<2s
WhatsApp first response
Challenge
Pain points we solve
- —Front desk misses calls during peak OPD hours
- —No-show rates stay high without automated reminders
- —Patients need answers in regional languages, not English-only IVR
- —Staff spends hours on repeat questions about timings, fees, and prep instructions
Capabilities
Platform features for this industry
Calendar-aware booking
Sync Google Calendar, Calendly, or Practo slots. Agents offer real availability instead of "we will call you back".
Regional language voice + chat
Tamil, Telugu, Hindi, Marathi, and more — patients explain symptoms in their language; agents respond naturally.
Clinical escalation guardrails
System prompts block diagnosis and prescription advice. Urgent symptoms trigger immediate human handoff with transcript.
Audit-friendly conversation logs
Every message and call stored with tenant isolation. Export transcripts for compliance reviews on Enterprise plans.
Use cases
Real scenarios with measurable outcomes
Reminders
Automated WhatsApp + voice reminders 24h before appointment with one-tap reschedule.
40% fewer no-shows with WhatsApp + voice reminders
Post-visit follow-up
Agent checks in after procedure, collects feedback, and flags concerns to nursing staff.
Nursing staff alerted on flagged concerns automatically
Insurance & billing FAQs
Answers common questions on accepted insurance, consultation fees, and report collection hours — escalates clinical queries.
Front desk freed from repeat policy questions
In action
How teams deploy CallMissed
Impact
Before & after CallMissed
Before
Reception desk overwhelmed; 30% no-shows; English-only phone tree
After
Multilingual WhatsApp booking + voice reminders; staff handles in-person care only
Workflow
Sample end-to-end flow
Inbound WhatsApp → book/reschedule → reminder sequence → human handoff for clinical questions.
Stack
Integrations
PractoCalendlyGoogle CalendarRazorpayWhatsApp Business API
Product
Recommended CallMissed products
FAQ
Healthcare & Clinics questions, answered
We operate DPDPA-ready infrastructure in AWS Mumbai with encryption at rest and in transit. Enterprise customers receive our DPA and security questionnaire. SOC 2 is on our roadmap.
Ready to deploy?
Book a demo for your healthcare & clinics use case, or start free and connect WhatsApp in minutes.