AI एजेंट्स

AI agents for Indian customer support

Channel-agnostic AI agents on WhatsApp, voice, and web. 22 languages, human handoff, tool calling — one platform for B2C India.

  • One agent brain across WhatsApp, voice, and API
  • 22 Indian languages with Hinglish code-switching
  • Knowledge-base grounded — upload PDFs and URLs
  • Human handoff with full transcript and CRM context
AI agent orchestrating customer conversations
22भारतीय भाषाएँ
24/7Always-on agents
80%+Autonomous resolution
3Channels — WA, voice, API
यह कैसे काम करता है

How AI agents work

From knowledge upload to live deployment in four steps.

01

नॉलेज अपलोड करें

PDFs, URLs, Notion pages, or FAQ docs. Agents answer strictly from your content — policies, catalogs, SOPs.

02

Define the agent

System prompt for tone, escalation rules, and tool access. Pick Sarvam for Indic, Claude/GPT for complex reasoning.

03

Deploy everywhere

Same agent on WhatsApp Business API, inbound voice via Exotel/Twilio, web chat, or programmatic API sessions.

04

Hand off with context

Humans receive full transcript, CRM data, and sentiment. Customers never repeat their issue.

फीचर्स

Built for Indian businesses

Everything you need for production agents — not a demo chatbot.

22 भारतीय भाषाएँ + कोड-स्विचिंग

Hindi, Tamil, Telugu, Bengali, Marathi, and more. Customers switch languages mid-conversation — the agent keeps up.

One brain, every channel

Single agent config powers WhatsApp sessions, LiveKit voice calls, and OpenAI-compatible API conversations.

Human handoff built in

Warm transfer with transcript, order history, and sentiment — no "please repeat your issue".

Built-in tools — agents take action

Escalate to a human, tag and update the conversation, update a contact, search your knowledge base, send rich WhatsApp messages (buttons, lists, CTA links, location), look up Shopify orders/products, run a web search, or call your own API — live, mid-conversation.

Voice + WhatsApp unified

Sub-500ms voice latency with real-time voice-to-voice models. The same agent answers phone calls AND WhatsApp Business calls — same knowledge base and escalation rules on phone and chat.

Analytics on every session

Resolution rate, CSAT, language breakdown, escalation reasons, and cost per conversation in one dashboard.

उपयोग के मामले

AI agents by industry

See how teams deploy CallMissed agents across verticals.

E-commerce mobile support
ई-कॉमर्स

Order support without a 50-person team

Agent pulls live Shopify order status, handles returns in Hindi, and escalates refund edge cases with full order context.

परिणाम

70%+ tickets resolved without human agents.

Healthcare appointment booking
हेल्थकेयर

Appointment desk that never sleeps

Books and reschedules via WhatsApp in Tamil. Sends reminders, collects intake forms, escalates clinical questions.

परिणाम

40% fewer no-shows with automated reminders.

EdTech admissions support
एडटेक

Admissions agent for coaching season

Qualifies JEE/NEET leads, answers fee FAQs, books demo classes, syncs to Leadsquared — 24/7 during peak season.

परिणाम

3× more qualified leads per counsellor.

Startup team building product
स्टार्टअप

Founder-grade support at seed stage

Go live on WhatsApp in days. AI handles onboarding, billing FAQs, and bug reports — founder gets escalations only.

परिणाम

$1,000 USD startup credits for qualifying teams.

Enterprise office building
एंटरप्राइज़

Multi-brand, compliance-ready rollout

Separate tenants per brand with SSO, DPA, audit logs. Salesforce case sync on every WhatsApp and voice session.

परिणाम

99.99% SLA with dedicated CSM.

Logistics delivery operations
Logistics

Delivery updates at scale

Webhook-driven WhatsApp updates from Shiprocket/Delhivery. Voice fallback for COD confirmation before dispatch.

परिणाम

15–25% RTO reduction on COD orders.

Solutions

Explore industry playbooks

Each vertical has a dedicated solutions page with workflows, integrations, and FAQs:

डेवलपर API

Deploy agents programmatically

Create conversations via the same OpenAI-compatible API your LLM calls use:

bash
curl https://api.callmissed.com/api/v1/bots \ -H "Authorization: Bearer cm_YOUR_KEY" \ -H "Content-Type: application/json" \ -d '{"name": "Support Agent", "system_prompt": "You are Acme support..."}'

Create a bot and start a WhatsApp session via REST API

अक्सर पूछे जाने वाले प्रश्न

अक्सर पूछे जाने वाले सवाल

An AI agent is a configurable assistant powered by LLM + your knowledge base. It handles customer conversations autonomously on WhatsApp, voice, or API — and escalates when your rules trigger.

Deploy your first agent today

Free tier with 1,000 API credits. Go live on WhatsApp or voice in under a week.