Insights on AI communication, voice agents, WhatsApp automation, and the future of customer engagement.
Conversation intelligence used to be a "nice to have." In 2026 it is the default — most B2B sales orgs above 20 reps record, transcribe, and analyze every customer call. The category has matured past the demo-day pitch into something with measurable impact on win rate and ramp time. Here is what is …
