CallMissed Blog
Insights on AI communication, voice agents, WhatsApp automation, and the future of customer engagement.
Interruption Handling in Voice Agents: The Hard Problem
The single most common reason voice agents feel "robotic" is not voice quality, latency, or even reasoning quality. It is interruption handling. A human conversation partner stops talking the moment you start. A bad voice agent talks over you, ignores you, or restarts in confusion. Interruption is t…
Prompt Engineering for Voice Agents
Prompt engineering for voice is not prompt engineering for chat with a TTS bolted on. Voice has different constraints — latency budget, no formatting, interruption tolerance, listener attention span — that change every layer of how you write the prompt. The same prompt that produces excellent respon…
Conversation Design for Voice: From Script to Flow
Conversation design is the discipline that separates voice agents that are pleasant to use from voice agents that win lawsuits. The work happens before code: how should a turn unfold, what does the agent do when things go wrong, what is the persona, where does the conversation actually end. In 2026,…